Having your appliances break down is usually an unexpected issue that needs immediate action. So, what to do when an appliance emergency rises and you have to find answers fast. You need to be able to recognize the signs of good repair and installation service, so you don’t end up worrying about more than just fixing your appliance.
There are plenty of things that can go wrong with appliance services, from bad repairs to irresponsible crews that don’t show up on time. These tips aim to help you prevent that from happening to you. If you do end up making the wrong choice, it’s not your fault, then there are some things you can do:
- Read the agreement you signed with the company to get your money back
- Report them to quality control authorities
- Leave a review to warn other possible customers
- Get your appliance back as fast as possible
Now, if you haven’t made your decision on appliance repair or installation service yet. You can still call Maydone or follow these simple tips.
They have a website
Most legitimate businesses have websites. This means you can contact them online, they should have some overview of their services you can consult before calling. You can check out what brands they work with, what their policies are, and get some background on the company.
It also usually shows the location, and number, making it easier to reach for repairs or installation and to hold them responsible if they screw up.
Read the reviews
One of the best tools consumers have at their hands is other consumers’ reviews and comments. These come from real-life experience with the company and crew. They shine a bright light on good and bad. Go online to check the google reviews, remember to filter to the most recent so you see the current state of their services.
PS. Please leave reviews for small businesses to help other consumers and entrepreneurs.
Go with companies with good service policies
This might seem obvious but when you are rushing to get your dishwasher to dry again you might forget how important this is. Here is an example straight from Maydones own policies:
- Emergency same day service
- Up to 1-year warranty on service and parts
- Free Service Call with Repair
- Genuine Appliance Parts
- Exceptional 24/7 Customer Care
- Risk-Free and Insured Service
- Licensed and Experienced Technicians
- Extended Business Hours
- No hidden fees
- $30 off your first call